I gladly accept returns 
Contact me within: 3 days of delivery 
Ship items back within: 7 days of delivery 
I don't accept exchanges or cancellations 
Please contact me if you have any problems with your order. 
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: 
Custom or personalised orders 
Items on sale.  Returns and exchange details items can be returned within 7 days of delivery

You are refunded when I receive the item.  Shipping and return postage cost is not refundable.

No exchanges.  No returns on custom orders.